Clear maps, sections, and prices before ticket sales begin. On Thursday, February 19, 2026, Profeco announced new rules for the sale of tickets to large concerts, which are aimed at both ticket sellers and promoters of these events.
These new guidelines were published in the Official Gazette of the Federation and cover various topics, from ticket sales to cancellations and complementary services. Here we bring you everything you need to know and how ticket sales will change.
Learn about the new rules for the sale of tickets for large concerts that Profeco will apply.
As we mentioned, these new rules cover many aspects of large concert tickets:
- Sale of tickets for large concerts: ticket sellers will have to provide information on times, location, date, and artists at least 24 hours before tickets go on sale.
- Map or plan of the event: it is mandatory to publish a map specifying the sections and the number of seats in each one, as well as the prices.
- Section prices: these must also be published in advance and cannot be modified at the time of purchase; in other words, the advance information must include all extra costs (interest, insurance, etc.).
- Cancellations: the method for obtaining a refund must be provided.
- Complementary services: these cannot be automatically included in the purchase; they can only be purchased voluntarily. All these services must be optional.
- VIP packages: complete information must be provided about what is included and the costs.
Tell us, what do you think of these new measures?
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