If you missed the registration deadline and are wondering how to reactivate your suspended phone line, take a deep breath—all is not lost! The Telecommunications Regulatory Commission (CRT) reported that lines ending in 0 that were not registered on time will be gradually suspended within 72 hours after August 15, 2026.
The first thing you should know is that your line has not been canceled or lost. To restore service, you have two very simple options. The first is from your cell phone, by logging into your carrier’s platform or visiting the registratulinea.crt.gob.mx website. And here’s something to keep in mind! You can complete the process even if you have no credit or your line is suspended, since it doesn’t use any mobile data.
The second option is to do it in person by visiting one of your carrier’s Customer Service Centers (CAC). To complete the registration, you’ll simply be asked to provide a valid official ID with a CURP. It’s important to note that your biometric data is not stored during this process.
If your number ends in a different digit, keep in mind that August 31 is the deadline for numbers ending in 1, but you can get a head start and register it now to avoid service interruptions or last-minute lines.
In any case, we recommend checking the registration calendar to find out the deadline based on the last digit of your number.
So now you know—don’t let panic get the best of you if you’ve lost your signal. Follow these simple steps on how to reactivate your suspended phone line and get back to texting and calling without any issues by completing your official registration.
